Terms of Service

Last updated: October 2026

These terms apply to the cross-border network acceleration subscription service provided by U6VPN. Before using the service, please review its scope, account rules, and refund terms. If you have questions, contact us through a support ticket in the user panel before deciding whether to continue.

Service Scope

U6VPN provides access to international routes and subscription management, with coverage in 90+ countries and 170+ routes. Windows / macOS / iOS / Android / Linux are supported. Get clients and subscription details from the user panel; follow its instructions for connection methods.

The service provides network connectivity only. It does not include accounts, memberships, content licenses, or API quotas for third-party websites. Access to a target service may depend on its regional policies, account status, and network conditions. Connecting to a route does not grant eligibility to use that platform.

Account and Subscription Rules

No email address is required; create an account with a username and password. Keep your login credentials, subscription details, and authorized devices secure, and do not publish your subscription link. If you discover exposed credentials or unusual activity, change your password promptly and report the issue through a support ticket.

There is no limit on the number of devices that can be online at the same time when they are used by the account holder. This does not permit sharing an account with others, reselling subscriptions, distributing routes, or using the service to operate an access service for others. You are responsible for how devices you authorize use the service.

Monthly subscription traffic resets each month on the activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Traffic packages remain available until used and never expire. Before choosing, check the plan prices and order details in the user panel. Payment methods are Alipay / WeChat Pay / USDT. Order and usage records may be used to verify subscription-related issues.

Lawful Use

You must comply with the laws and regulations of your location and any region relevant to your activities, as well as the rules of target websites. Do not use the service for fraud, copyright infringement or unauthorized distribution, data theft, malware distribution, unauthorized system access, or other unlawful purposes.

Do not launch network attacks, send unsolicited messages in bulk, disrupt other users’ connections, or use automated activity to occupy route resources continuously and interfere with normal service. “Military-grade encryption” is a phrase used to describe connection security; it does not change your duty to use the service lawfully or replace endpoint security practices.

Availability and Limitation of Responsibility

International routes may be adjusted or interrupted due to maintenance, carrier routing changes, local network outages, or third-party platform policies. U6VPN does not promise that every route will remain available or that specific websites, regional content libraries, or AI features will always be accessible. If you encounter an issue, try another route and consult the help guide.

You are responsible for keeping important data safe and assessing the impact of connection interruptions on your workflows. U6VPN accepts responsibility, to the extent permitted by applicable law, for third-party platform account actions, content changes, and losses caused by circumstances beyond the service’s control. Nothing in this section excludes liability that cannot legally be excluded.

Refund Requests and Processing

You may request a full refund for any reason within 7 days of your first payment. Submit your request through a user panel support ticket and identify the relevant order and your intent to request a refund. You do not need to provide proof of a service issue to make a no-reason refund request.

We will verify the requesting account, date of first payment, and order payment status, then provide an update through the support ticket. Do not include your password or full subscription link in a ticket. Refund arrival times depend on payment channel processing; these terms make no separate promise about when funds will arrive. Disputes raised after the period above will be handled based on the specific order and applicable law.

Account Termination and Changes to These Terms

In cases of unlawful use, resale or sharing, deliberate service disruption, or other violations of these terms, U6VPN may restrict connections, suspend, or terminate an account according to the severity of the impact. Where an ongoing risk exists, necessary measures may be taken first. If you disagree with an account action, submit an explanation through a support ticket and request a review. Account actions do not automatically remove any refund or other rights you may have under applicable law.

When the service scope or usage rules change, we will update the date on this page. Changes affecting important user rights will be announced on the website or in the user panel. Changes do not retroactively cancel statutory rights or valid refund requests. If you do not agree with a change, you may stop using the service and contact us through a support ticket about how your existing subscription will be handled. For information about personal data processing, see the Privacy Policy.